Frequently Asked Questions

Browse through the sections below to find the information you need. If you don’t see what you’re looking for or have more questions, feel free to reach out to us. We’re here to assist you!

General Questions

What is your return policy?

Returns are free, but shipping costs are at the customer’s expense. Opened products are not eligible for return. Refunds are processed within one week of receiving the returned product.

How do I track my order?

Tracking links are sent with all order confirmation emails. If you didn’t receive one, email info@seaonic.com with your order number, name, and email, and we’ll assist you.

Can I cancel or modify my order?

You have a 30-day cancellation window. If the order has already been shipped, shipping costs will be at the customer’s expense. Please contact us as soon as possible to request changes.

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes as long as all details are clearly provided during checkout.

Do you have a physical store?

Currently, we operate exclusively online, but we offer free returns to ensure a risk-free experience.

Product Questions

Are Seaonic products safe for people with medical conditions?

Yes, Seaonic is safe for most people with medical conditions, as it provides natural ionic minerals that are easily absorbed at the cellular level. However, if you have a specific health condition, we recommend consulting your healthcare provider before use.

Can Seaonic be used by individuals with high blood pressure?

Yes, Seaonic is generally safe for individuals with high blood pressure due to its balanced mineral profile. For those with high salt sensitivity, we recommend consuming it as an isotonic solution (diluted with 25ml of water), unless during exercise, when the full-strength hypertonic solution is ideal.

What is the best way to use Seaonic for general wellness?

Take one sachet daily in the morning to replenish essential minerals, support energy production, and improve overall vitality.

How should active individuals or those with health challenges use Seaonic?

For individuals who are highly active or managing health conditions, we recommend taking two sachets daily—one in the morning and another midday or post-workout—for enhanced mineral support and recovery.

How do I make an isotonic solution, and when should I take it?

To create an isotonic solution, dilute one sachet with 25ml of filtered water. Drink immediately. This is especially useful before bed for relaxation and recovery or for individuals with high salt sensitivity.

Can Seaonic help with fatigue and low energy?

Yes! Seaonic’s complete spectrum of 78 ionic minerals helps restore cellular energy, reduce fatigue, and improve mental clarity. Consistent daily use supports long-term energy production at the cellular level.

Does Seaonic help with muscle cramps or recovery?

Absolutely. Seaonic replenishes not just the main electrolytes but all 78 essential minerals lost through sweat, making it highly effective for preventing cramps and improving post-exercise recovery.

Is Seaonic safe for pregnant or breastfeeding individuals?

Yes, Seaonic is safe during pregnancy and breastfeeding, as it provides the essential minerals needed to support both the mother and baby’s health. For specific guidance, consult your healthcare provider.

Is Seaonic safe?

Yes — and here’s why.

Seaonic is drawn from deep ocean layers, far from surface pollutants.

It’s cold-microfiltered at 0.22 microns, removing all contaminants while preserving its delicate ionic structure.

Each batch is:

- Tested before, during, and after processing

- Run through 100+ control parameters

- Third-party verified for purity, safety, and mineral integrity

This ensures:

❌ No microplastics

❌ No heavy metals

❌ No pathogens

✅ Just clean, complete, bioavailable marine plasma

What exactly is inside Seaonic? Is it really just seawater?

Yes. Seaonic contains only one ingredient: pure, cold-microfiltered seawater.

It’s harvested from deep below the surface in the Bay of Biscay — one of the most nutrient-rich and scientifically studied marine ecosystems on the planet.

These waters contain rare phytoplankton vortexes, where powerful ocean currents pull mineral-dense water from the ocean floor.

We use satellite tracking and marine data to ensure each batch meets the highest purity and nutrient standards.

So while it is “just seawater,” it’s the most potent, uncontaminated, and biologically complete form of seawater you can find.

Are there really 78 minerals and trace elements?

Yes — Seaonic contains 78+ ionic minerals and trace elements in their naturally occurring ratios.

That includes essentials like:

🧂 Sodium, Magnesium, Potassium, Calcium, Chloride

⚙️ Zinc, Selenium, Iodine, Copper, and more

Plus:

✔️ Trace amounts of B-vitamins (like B12, folate, biotin)

✔️ Small amounts of vitamins A, D, and E

✔️ Naturally occurring enzymes, amino acids, nitrogen compounds, and marine lipids

These aren’t added — they’re part of what makes marine plasma the original mineral reservoir of the planet.

What makes Seaonic different from other electrolyte supplements?

Most electrolyte supplements miss the point.

They’re made from isolated compounds like sodium chloride or magnesium oxide — usually mined from rocks or separated from seawater in labs.

These minerals are then:

- Stripped of their natural cofactors

- Mixed with sweeteners, synthetic vitamins, preservatives, and flavorings

- Packaged as a simplified version of the real thing

Here’s what most people don’t know:

👉 These isolates often originate from seawater — but they’re heavily processed, diluted, and incomplete.

Seaonic takes you straight to the source.

No additives. No breakdown. Just the complete spectrum of ionic minerals — as nature intended.

Can I mix Seaonic into coffee, juice, or a smoothie?

You can — but it kind of defeats the point.

Seaonic is designed to deliver a specific mineral concentration.

And when it comes to hydration, it’s concentration — not total quantity — that drives osmosis at the cellular level.

If you dilute Seaonic into a random amount of fluid, you alter its osmotic effect — the very mechanism that supports detox, mineral signaling, and cellular hydration.

Brands suggesting this usually don’t understand the science.

For full benefit, take it straight — or tailor it based on your context and needs.

Our health coaches are happy to guide you on the best way to take Seaonic for your individual goals.

Why are the mineral values and %RDA lower than others?

RDA values are based on total elemental quantity, not accounting for bioavailability or the fact that minerals need to dissociate for cellular uptake.

As an example: 1000mg of sodium chloride (what most popular brands give you) needs to split into a sodium ion and a chloride ion for uptake — and only approximately 39% of that is sodium.

So 1000mg of sodium chloride = only 390mg of bioavailable sodium — and this doesn’t even account for mineral interdependence or cofactors.

Don’t get fooled by labels.

What are Seaonic sachets made of?

Salt is corrosive — so packaging matters just as much as what’s inside.

Most electrolyte brands use generic plastic tubs or sachets — materials that can leach microplastics, aluminum, and chemicals, especially when storing reactive mineral solutions.

Seaonic is different.

Our sachets use a pharmaceutical-grade inner film that’s certified for:

✔️ Zero leaching

✔️ No microplastics or aluminum

✔️ No chemical interaction

The water is never in contact with any plastics, metals, or materials that could leach or alter the ionic structure of the minerals.

When purity matters, the container is part of the formula — and we designed ours to protect what your cells depend on.

Payment Questions

What payment methods do you accept?

We accept credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Afterpay for installment payments.

Do you offer installment payment options?

Yes, we offer installment payments through Afterpay.

Is my payment information secure?

Yes, all transactions are processed using industry-standard encryption technology to ensure the security of your payment information.

Shipping Questions

How long does shipping take?

Shipping within the US typically takes 2-5 days. International shipping takes 10-14 days on average.

How much does shipping cost?

Shipping costs vary based on location, but we offer free shipping on orders over $100 USD.

Do you offer free shipping?

Yes, all orders over $100 USD qualify for free shipping.

Do you ship internationally?

Yes, we ship internationally to most countries. Delivery times and costs vary depending on location.

Contact Questions

How can I contact customer service?

You can reach us at info@seaonic.com or through our chat feature on the website.

What are your business hours?

Our business hours are Monday to Friday, 9:00 am to 5:00 pm EST. We aim to respond to all inquiries within 24 hours.

How can I provide feedback?

We value your feedback! Feel free to leave us a message via our contact page or email us at info@seaonic.com.