Privacy Policy

Effective Date: 14 October 2024

At Seaonic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or services. By using our website, you agree to the terms outlined in this policy.

How We Use Your Info

Sharing Your Information

Data Security

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase on our website
  • Sign up for our newsletter or create an account
  • Contact our customer service team
  • Participate in promotions, surveys, or special offers

The types of information we may collect include:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.

How We Use Your Information

Seaonic uses the information we collect for the following purposes:

  • Order Processing: To fulfill orders, process payments, and deliver products to you.
  • Customer Support: To respond to your inquiries, handle complaints, and provide support.
  • Marketing and Promotions: To send you updates on our latest products, offers, and promotions if you have opted in to receive them.
  • Website Improvement: To analyze website usage and improve user experience and functionality.
  • Legal Compliance: To comply with legal obligations and protect the security and integrity of our website.

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party providers who help us with order fulfillment, payment processing, email marketing, and website optimization. These providers only have access to the information necessary to perform their services and are required to protect your data.
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights, enforce our terms of service, or investigate fraud or security issues.

We will never sell or rent your personal information to third parties.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption, secure payment gateways, and access controls to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections or updates to any personal information that is inaccurate or incomplete.
  • Deletion: Request that we delete your personal information, subject to certain exceptions under applicable law.
  • Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails we send, or by contacting us directly.

Cookies

Our website uses cookies to improve your browsing experience, personalize content, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@seaonic.com.