Contact
Here to help.
Always.
Questions about the formula, an order, or a batch certificate — write below or email info@seaonic.com and a real person on our team will reply.
Direct lines
Talk to the Seaonic team
Response time
We reply within 1 business day.
BEFORE YOU WRITE
Answered before you ask
These cover most of what arrives in the inbox. If yours is not here, the form above is the fastest route.
Where is my order
Use the order number from your confirmation email on the Track Your Order page — it shows the latest status and carrier details. If anything looks off, email info@seaonic.com.
Can I pause or cancel my subscription?
Yes, anytime, from your account — no email needed. Changes made before the renewal date apply to the next shipment.
Will it break my fast?
No. Seaonic is seawater and nothing else — no calories, sweeteners or flavourings.
Can I see the certificate for my batch?
Every batch is third-party tested. Email info@seaonic.com with the batch code printed on your sachet and we will send you the certificate of analysis.
Where do you ship?
We currently ship within the US only.