Privacy policy
Privacy Policy
Effective Date: 14 October 2024
At Seaonic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Make a purchase on our website
- Sign up for our newsletter or create an account
- Contact our customer service team
- Participate in promotions, surveys, or special offers
The types of information we may collect include:
- Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.
How We Use Your Information
Seaonic uses the information we collect for the following purposes:
- Order Processing: To fulfill orders, process payments, and deliver products to you.
- Customer Support: To respond to your inquiries, handle complaints, and provide support.
- Marketing and Promotions: To send you updates on our latest products, offers, and promotions if you have opted in to receive them.
- Website Improvement: To analyze website usage and improve user experience and functionality.
- Legal Compliance: To comply with legal obligations and protect the security and integrity of our website.
Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party providers who help us with order fulfillment, payment processing, email marketing, and website optimization. These providers only have access to the information necessary to perform their services and are required to protect your data.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights, enforce our terms of service, or investigate fraud or security issues.
We will never sell or rent your personal information to third parties.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption, secure payment gateways, and access controls to safeguard your data. However, no system is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections or updates to any personal information that is inaccurate or incomplete.
- Deletion: Request that we delete your personal information, subject to certain exceptions under applicable law.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails we send, or by contacting us directly.
Cookies
Our website uses cookies to improve your browsing experience, personalize content, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@seaonic.com
FAQ
Everything else you'd ask
What exactly is Seaonic?
One ingredient: cold-microfiltered Atlantic seawater from phytoplankton vortexes in the Bay of Biscay, off the coast of France and Spain. It's purified and packaged, nothing added — a concentrated liquid that naturally contains up to 78 ionic minerals and trace elements.
How is Seaonic different from other electrolytes?
Most electrolytes are a formulation — 8–12 isolated ingredients assembled to deliver just 3–4 minerals, often with sweeteners, flavours and fillers. Seaonic is one ingredient that's naturally rich in the full spectrum: up to 78 minerals and trace elements, nothing added. It's the difference between a fresh orange — one ingredient, naturally full of vitamins, minerals and nutrients — and boxed orange juice, a formulation of isolated ingredients with hardly any nutrition. Nobody built the orange; nature did.
Is seawater safe to drink?
Raw ocean water isn't — which is exactly the problem Seaonic set out to solve. It goes through multi-stage cold microfiltration in a European pharmaceutical-grade lab to remove contaminants, and every batch is third-party tested for heavy metals, microplastics and microbial safety before it's released. It's produced to food-grade standards under GMP and ISO certification.
How is Seaonic filtered and tested?
Multi-stage cold microfiltration — no heat, no chemicals — all in one lab in Spain, with over 100 control parameters across the process. Every batch is third-party tested for microbes, chemical composition, heavy metals (lead, cadmium, mercury, arsenic) and microplastics, plus a full nutrient analysis to verify the mineral profile. COAs are available on request.
What is the difference between Isotonic and Hypertonic?
Both are the same seawater at different concentrations. Hypertonic (33 g/L) is natural seawater salinity, more concentrated than blood plasma. Isotonic (9 g/L) is diluted with spring water to match the mineral concentration of your blood plasma. Think of it like a bath versus an ice bath: a bath at body temperature helps bring you back to baseline, while an ice bath deliberately takes you outside your baseline to trigger a desired response. Same water — both have their place.
Which Seaonic concentration should I choose?
Hypertonic is the activating one — mornings, fasting, exercise. Isotonic is the gentle one — recovery, sleep, daily hydration. Many people use both at opposite ends of the day.
Does Seaonic contain sugar, flavours or sweeteners?
No. Zero carbs, zero sugar, zero sweeteners, zero flavours, zero additives. One ingredient — it breaks no protocol, whether that's carnivore, keto, fasting or paleo.
How do I take Seaonic?
Take it neat. Tear the sachet and drink it directly, or pour it into a clean glass and take it like a shot. Don't mix it with water — it's a concentrated liquid, not a powder you dissolve.